Admin: Usage Reports – Why sudden usage changes?

The usage stats on ebrary changed somewhat with the introduction of the New Reader.  You may see significant changes in your usage reports in the month your ebrary site was switched to the New Reader.

There are two significant usage-stat implications with the New Reader:

  1. Users get delivered to a “Detail Page” instead of the first page (e.g., cover) of the book.
    1. Implications for usage stats:
      1. Viewing only the Detail Page does *not* count as a page view
      2. Viewing only the Detail Page does *not* count that book toward the Unique Documents tally.
    2. Implications for users:
      1. The “Detail Page” is very efficient for users.  Whereas before users had to scan through several pages to determine what the book was about, the Detail Page’s thorough information and table of contents often provides all the overview information they need.
    3. Bottom line: we’ve increased the efficiency for users, but this efficiency leads to fewer “interactions” with the book for us to count.  Often we see a drop in pages viewed once a site was switched to the New Reader.
  2. Printing and chapter/range-downloading are handled exactly the same way.
    1. Implications for usage stats:
      1. The “Chapter/Range Downloads” column is no longer used – you’ll just see zeros there once your site was upgraded to the New Reader.
      2. Chapter/range-downloads are tallied in the “Pages Printed” column
      3. Important:  whereas before just the instance of a chapter/range-download was counted, now that they are counted as prints, every page that is chapter/range-downloaded is counted.
        1. Before: if a user chapter/range-downloaded 50 pages, it counted as 1
        2. Now:  if a user chapter/range-downloads 50 pages, it is counted as 50
    2. Implications for users:
      1. The benefit to the user is that now when they print pages of a book, they get a PDF that they can print right away or save and print later.