If your bookshelf contents seem to have suddenly gone missing

“All the links and annotations in my bookshelf are gone – what happened?”

Some authentication methods affect personal ebrary account logins – and therefore affect bookshelves.  If your ebrary site changes to or from one of the following authentication methods, your personal ebrary account and your bookshelf will change:

  • Athens
  • Shibboleth
  • EZproxy Single Sign On (SSO)
  • RPA

If you had links, notes, or highlights saved to your bookshelf, they won’t automatically be in your new bookshelf – but, we can copy them over for you.

To have your old bookshelf contents copied over to your new bookshelf, email support@ebrary.com and include the following information:

  • Your old username
  • Your new username
  • The name of the institution whose ebrary site you use
  • The URL you use to access your ebrary site