Why a document might not be available for full-document downloading

When you request to download an entire document (via Adobe Digital Editions), ebrary checks whether the document is allowed to be full-document downloaded. If it is not, you are informed at that point.

Reasons you might not be able to do a full-document download:

  1. The document may be single-user-only (and your ebrary site has the default setting that single-user-only documents are disallowed for full-document download).
    Options:  Your librarian might consider buying additional single-user-only copies of the document, converting it to multi-user (if available), or changing the default to allow full-document downloading of single-user-only documents.
  2. The publisher might not allow full-document downloading. A complete list is available here.  Note that there are currently limitations on titles that are made available from several publishers (same title).  There are very  few of those, however those titles are not downloadable yet.
  3. You may have reached the maximum number of full-document downloads allowed per patron (ten)
    • In order to check out another ebook, you would first need to return one
    • When you return a downloaded document, it may take up to an hour for the return to be processed before you may download another one
  4. Your ebrary site might not allow full-document downloading (for example, many public libraries do not offer it for financial reasons)
  5. All available copies may be in use by other patrons (either online use or have been downloaded)
  6. For sites with Patron Driven Acquisition (PDA):
    1. Loaned documents are not available for full-document downloading (even if your site allows it for downloading single-user titles)
    2. Titles in a PDA collection set to loan first will show as not available for full-document downloading.  Once a title is triggered for purchase, the download availability will then update to the status for that purchased title.
    3. If the PDA profile is not set to loan first, but the purchase would be as a single-user-only title, and single-user-only titles are disallowed for full-document download on your site, then it cannot be downloaded.
  7. Limited-user books provided by a consortia cannot be full-downloaded.  >more info