ebrary Support Center

To create a personal ebrary account

1. Go to your usual ebrary site at http://site.ebrary.com/lib/xxxxx
   where xxxxx is your ebrary site name (often same as domain name)
2. Click the “Sign In” link at the top right
3. In the window that opens, click the “Create an account” link.
   If that link isn’t there, your site uses a custom login – contact your librarian!
4. Follow the prompts to set up your account.  (Enter an accurate email; if you forget your password, it can only be emailed to the address on file.)
5. Near the bottom, you will need to click to agree to Terms of Service
6. Click the “Create New Account” button.

That should do it unless you get an error.  The most common error is choosing a username that’s already in use, just try a different username.

To retrieve your password

1. Go to your usual ebrary site at http://site.ebrary.com/lib/xxxxx
where xxxxx is your ebrary site name (often same as domain name)

2. Click the “Sign In” link at the top right

3. If window says “Please sign in to your personal ebrary account”:

• Enter your username (not sure what it is?  email support@ebrary.com)
• Click the “Send me my password” link
• Your password will be emailed to the address on file within a few moments; if you don’t receive it, you may have entered an incorrect username

4. If does NOT say “Please sign in to your personal ebrary account”:

Your site uses a custom login – contact your librarian!

What is a “personal ebrary account” and a “Bookshelf”?

To use certain ebrary features, you need to first sign in to your personal ebrary account.  These features include:

• Download a chapter or page range as a PDF
• Download an entire book using Adobe Digital Editions
• Save (to your Bookshelf) links to ebrary books
• Make (and save in your Bookshelf) notes in ebrary books
• Make (and save in your Bookshelf) highlights in ebrary books
• Create folders (in your Bookshelf) to organize your links to ebrary books
• Share or email folders (in your bookshelf) that contain links to ebrary books

Once you have a personal ebrary account, you will have your own personal ebrary Bookshelf as well.

Note, preferences info (e.g., citation choice and language preference) are stored as “cookies” on the computer itself – so they follow the computer, not your personal ebrary account.  But your Bookshelf and things specific to your username (e.g., password, name, and email address) follow your personal ebrary account login.

To sign in to your personal ebrary account

While on your institution’s ebrary site:

1. Click the “Sign In” link at the top right

2. If you already have a personal ebrary account, and you know your login:

• Enter your username and password
• Click the “Sign In” button

OR If you already have a personal ebrary account, but have forgotten your password:

• See http://support.ebrary.com/kb/to-retrieve-password

OR If you don’t already have a personal ebrary account, you can create one:

• See http://support.ebrary.com/kb/to-create-ebrary-account

Note, most personal preference info (such as citation choice and language) is stored as a “cookie” on the computer itself.  Only the bookshelf and things specific to the username (such as password, name, and email address) follow the login vs the computer.

To change your password

1. Go to your usual ebrary site at http://site.ebrary.com/lib/xxxxx
   where xxxxx is your ebrary site name (often same as domain name)
2. Click the “Sign In” link at the top right and sign in as usual
3. Click the “My Settings“ link at the top right
4. Select the “SETTINGS“ tab (should default to this page)
5. Complete the New password and Confirm new password fields with your desired password (minimum 5 characters)
   If you don’t see the fields New password and Confirm password, then your site probably uses a custom login.  Contact your librarian!
6. Select the “Change Password” button

You should receive the following response: “Your password has been changed.”