Admins: Valid ISBN numbers for “importing” to ebrary

You can import a list of ISBN numbers to see if they are available on ebrary.  However, the ISBNs must be in certain formats.

Valid ISBN formats:

  • 9 digits followed by an X
  • 10 digits
  • 13 digits
  • no dashes, spaces, colons, etc.

 

Admins: To rebuild a collection using a profile’s new search criteria – i.e., remove all titles, re-run the search criteria, add the results

If you change a profile’s search criteria and you want the titles in that profile’s collection to be limited to only the titles that match the new search criteria, you will need to delete all titles currently in the profile’s collection, then re-run the profile’s search criteria and add the matches to the profile’s collection.

To delete all titles currently in the profile’s collection:

  1. Go to the PROFILE tab
  2. Click “View Collection” for the profile
  3. Click “Select All
  4. Click “Remove Selection from Profile

To re-run the profile’s search criteria and add the matches to the profile’s collection:

  1. Go to the PROFILE tab, click “Run Search” for the profile
  2. From the list of new matches, click “Select All” or select only the title(s) you want to add to the collection
  3. Click the “+ Add to …” button (top left) to add the selected titles to the profile’s collection

You can then go to the PROFILE tab and click View Collection to see that the selected titles have been added to the collection.

 

Admins: ebrary can alert you when your PDA and/or FUND CODE funds run low or run out

You can separately configure to be alerted by email in the event:

I. PDA funds run low or run out

II. FUND CODE funds run low or run out.

No alerts are sent unless you configure them!

I. To configure an alert regarding your PDA funds:

  1. Go to your ebrary site and sign in with your admin-enabled username
  2. Click the “Admin” tab, then “LOAN/PDA” tab (this takes you to “PDA” tab)
  3. Click the “Configure alerts” link
  4. Check the box(es) for the type of alert you want
  5. If you check “…balance is below” box, enter $ amount for low-funds point
    Note: amount must be entered without formatting: 3000 not $3,000.00
    To later edit settings, must change amount back to an unformatted number
  6. Fill in the email address(es) for the alert recipients
  7. Click “Save

II. To configure an alert regarding your FUND CODE funds:

  1. Go to your ebrary site and sign in with your admin-enabled username
  2. Click the “Admin” tab, then the “FUND CODE” tab
  3. Click the “Edit Fund Code” link for a specific Fund Code
  4. Check the box(es) for the type of alert you want
  5. If you check “…balance is below” box, enter $ amount for low-funds point
    Note: amount must be entered without formatting: 3000 not $3,000.00
  6. Fill in the email address(es) for the alert recipients
  7. Click “Submit

Note, if you have multiple Fund Codes, repeat steps 3-7 for each one.

 

If a PDA account or profile is disabled/paused for any reason, the unpurchased titles in the PDA profile(s) are immediately inaccessible to users.

If a user searches for books on the ebrary site, the search results won’t include books in PDA profiles that aren’t active.

If a user clicks on a link to a previously PDA-eligible book (perhaps one they saved in their bookshelf, or one that is still in the library’s catalog), then:

  • If the user is not signed in to their personal ebrary account when they click on the dead link, they will get a “Document not found” error.  (Just as they would if they tried to open a link to a book that had been, but no longer is, in a subscription collection on their site.
  • If the user is signed in to their personal ebrary account when they click on the dead link, they will first be shown a preview copy of the book.  They can page through the front and back matter and up to 2 pages of a chapter, but at that point they will be alerted they are viewing a “Preview Only” title.

Reasons a PDA account or profile might not be active:

  • No service contract:  Before a PDA account can be active, you need to work with customerservice@proquest.com to set up a service contract and allocate funds.  If that hasn’t been done, the PDA account will not be active.
  • Ran out of allocated funds:  If an active PDA account runs out of allocated funds, all PDA profiles on the site will be paused.  To re-activate the PDA account, you would need to contact customerservice@proquest.com to allocate additional funds.
  • Not a PDA profile:  If you un-click both the “PDA” checkbox and the “Loans” checkbox in a profile’s “Edit Profile” window, the profile will not be an active PDA profile.
  • Fund Code ran out of funds:  If you assigned a Fund Code to one or more PDA profiles and the Fund Code balance runs out, then all associated PDA profiles will be paused.  Fund Code amounts are wholey determined by you, so you can easily fix this by upping the balance of the Fund Code.

 

Admins: PDA troubleshooting

If you get the following error message when creating a new PDA search criteria, the problem is most likely with the string-length of the search criteria itself.

Error message:  “Unfortunately, we couldn’t find any documents that match your search criteria. Please try again.”

Likely cause:  This ‘error message’ has been known to appear when the search-string-length is exceeded.  For example, if you select all subjects except just a few, and/or all publishers except just a few, those search string are built as publisherA OR publisherB OR publisherC OR …, which can obviously get very long, very fast.

Workarounds to try:

– If you’ve been using Internet Explorer, try using FireFox or Chrome instead.

Internet Explorer typically exacerbates the search-string-length problem.

– Try creating several smaller-string-length collections.

For example, one for Business, one for Education, etc.

– The culprit is usually trying to remove just a few publishers.  Try this:

1. Set up your search criteria without removing the unwanted publishers

2. From “Profile” tab, select “View Collection”,

3. Click the “Search Collection” button

4. Search for the publishers you don’t want

Either use the “Edit Publishers” link

Or, set a new search line’s drop-down menu to “Publisher”, then enter all the publishers you don’t want separated by OR

You can save this search string in a text file and then paste it in when you want to do this again with future searches

5. Click “Select All”, then click “Remove selection from profile”

The only problem is that future runs of the search won’t automatically eliminate titles by those publishers