Admins: Usage Reports

ebrary provides:  Title ReportSite Activity Report, and COUNTER Reports.

Currently report data is updated on Sundays.  So if, for example, you run a report on Wednesday, you’ll only have data up through the previous Sunday.

For usage reports that list titles, only titles that had usage in that time period are listed.

Usage is collected for users accessing the ebrary site directly as well as for users accessing the ebrary site via a search in an online catalog.  Usage also includes federated search access.

Title Report shows usage by title (or by titles in certain categories).

Site Activity Report shows summary usage not broken out by title.

Description of fields in the Title Report and Site Activity Report:

  • User Sessions (now calculated the same for both these reports):  the number of times a title is opened and the user performs at least one copy, print, view (page turn), or download
  • Copies:  the number of times the InfoTools copy command is used
  • Prints:  the number of pages printed
  • Views: the number of page turns
  • Unique Documents (in the Site Activity Report): the number of titles that were accessed.  If you run the Title Report for the same time period, the number of titles listed will be the same as the Unique Documents count.
  • Wait Queue:  the number of times a user tries to open a single-user-only book that is in use by someone else and they agree to join the queue to wait for access
  • Chapter/Range Downloads: the  number of PDF downloads
  • Full Title Downloads: number of full-document downloads through ADE
  • Optional fields, depending on report settings you choose:
    • Usage type: this is NOT WORKING, please do not use!
    • Channel collection: the collection the title is in the day the report is run
      • One collection you cannot use on its own: YBP DDA – results will be erroneous

Interface tip: if you are setting custom date ranges, not only do you have to set the dates, but you also have to click the button “Custom (Select Range)” under the “Time Period:” column.

COUNTER Reports offer reports comparable to the industry-standard reports; but they don’t fit perfectly the kind of data we collect.

Admins: Site Activity Report and Title Report Tips

Below are some important tips about reports to help you make the most of them for your business needs:
  • YBP/DDA customers:  you cannot select just the YBP/DDA collection and request usage reports (it does not correctly restrict just to your site).
  • Do not use “Usage Type” – results are erroneous.
  • Be cautious when using breakdown by day in the Site Activity Report  - it tends to overwhelm the system such that at times no report is generated. Limit the time span.
  • Site Activity Report does not include the “User Session” column in some combination of report selections.
  • ebrary Title Report and COUNTER BR2 and old Counter BR5 report evaluate “no usage” slightly differently:
    • Titles will not show up on the Title Report unless they had a view (page turn), copy, print, or download.
    • However, a title will show up on the BR2 and a user session will be counted on the old BR5 even if it was opened and closed without a page turn, copy, print, or download.

Admins: New Release 4 COUNTER Reports

Important: When running multiple COUNTER reports in a row, you must go back to the “Reports” tab then click on the “COUNTER…” link again before attempting to run another Counter report.  If you do not, you will get an error message!

Important for consortia reporting: The COUNTER reports don’t do consortia aggregate reporting! The only data you will get if you go to the consortia parent and run the new COUNTER reports is data for usage of the parent site itself – regardless of whether you select “All” or a specific child site in the list!

 

ebrary currently offers four COUNTER Release 4 reports:

  • Book Report 2:  Number of “Successful Section Requests“; by Month and Title
    • Successful Section Requests” = the SUM of the number of:
      • Pages viewed (page turns)
      • Copies made
      • Pages printed
      • Instances of PDF downloads
      • Instances of full-document downloads
    • If a title was opened, it shows up on Book Report 2.  However, it only tallies up the counts above.
      • So if the title was opened, and then closed without any views (page turns), copies, or prints, etc., then the title will show up on the report, but there will not be a tally count.
    • Book Report 2 and ebrary’s Title Report handle “no usage” slightly differently:
      • Titles will not show up on ebrary’s Title Report unless they had a view (page turn), copy, print, or download (that is, titles that were opened and then closed without doing anything do not show up on ebrary’s Title Report)
  • Book Report 3:  Turnaways; by Month and Title
    • Applies only to titles that are single-user (including multiple single-user-only instances of the same title, including 3USER licenses).
    • When user whose access would exceed the limit set in the license, that user is “turned away”, or denied immediate access to the title.
  • Book Report 5:  Total Searches WITHIN a title; by Title
    • The number of times a search for text WITHIN an ebrary book was performed.
    • That is, the number of times the magnifying glass icon or the “Search Document” button was used for searching WITHIN the document.
    • Note, the old and new counter 5 reports are completely different – they count completely different things:
      • OLD Counter 5 tallies number of times the book was OPENED.
      • NEW Counter 5 tallies number of SEARCHES for text strings WITHIN the book once it was open.
  • Platform Report 1:  Total Searches (for documents/books on the ebrary platform) and Result Clicks; by Month and Platform  (This report would also include Record Views, but these are not applicable to ebrary)
    • Regular Searches” = the number of times a search for documents/books was done on the ebrary platform
    • Result click” = the number of documents/books that were opened from a search on the ebrary platform.
      • Note, we only count a book as being opened when the user clicks on its title or cover to open the book (i.e., opens in QuickView) AND only if at least one page is turned.
      • Note, these numbers will be very different from other reports’ “user sessions” for a book because this report only counts
      • The opening of the book when it was the result of a search on the ebrary platform
      • And only if it was opened in QuickView, not the Unity Reader
      • And only if at least one page was turned or it was used in some other way
      • Note, it seems “Result Click” data is only available for Feb 2013 and onward.

Regarding our Old Counter reports:

  • An important distinction between the old and new counter reports is that the old counter reports did NOT count downloads (either page-range downloads or full-document downloads), but the new counter reports do.
  • Book Report 6:
    • The User Session count in the COUNTER 6 Report was not calculating User Sessions as we felt they should be counted and has been removed till further notice.
    • You can, however, easily get your User Session data via the Site Activity Report.

Admins: Schedule of report data collection

The data for all ebrary usage reports are “updated” on the 1st of the month (for the prior month) and every Sunday (as long as it’s not within four days of the 1st of the month).  The update process can take up to two days to fully process.

This applies to all of ebrary’s usage reports:

  • Site Activity Report
  • Title Report
  • New COUNTER Release 4 Reports
  • Old COUNTER Reports

Please note that the New COUNTER Release 4 Reports are drawn from our new data warehouse, while the others are currently drawn from our old data warehouse.  These should be in sync, but occasionally the old data warehouse might experience update delays.

Admins: The Holdings Report provides info for all titles on your ebrary site

This report can be used to export a list of all titles on your ebrary site – or a sublist by collection(s) – and with optional levels of detail about each title.

The Holding report is accessible either on the partners site or via the Admin tab on your usual ebrary site.

From the Holdings report page:

  • Under “Please Choose Collection(s)”, select desired collection(s) or “All”
  • Select desired Export Type:
    • ISBN Combined:
      All available ISBNs (print, electronic, other) combined in single column
    • Basic Metadata:
      ebrary DocID, ISBN print, ISBN electronic, ISBN other, ISSN, OCLC number
    • Basic Metadata with Links:
      Basic Metadata, plus…
      Document URL
      Cover URL (omitted if no cover image)
    • Full Metadata:
      Basic Metadata with Links, plus…
      Title, Author, Publisher/Imprint, Year Published, Edition, LC Call, MARC Available, Document Type, Document Pages, Available License, List Price
    • Purchase Data – Restricts to only your purchased titles
    • Purchase Data, Full Metadata – Restricts to only your purchased titles
  • Click to include column headers
  • Click “Export Holdings”

The report will be provided in a tab-separated text file that we recommend opening in Excel for readability (you can import it to Excel using the Import Wizard, or right-click the downloaded file and select the option to open it in Excel).

To get a list of all purchased titles on your ebrary site:

  1. From the Holdings Report page, under “Please Choose Collection(s)”, click either “All” or “All Purchaseable” or don’t select any of the collections.
  2. Choose the option “Purchase Titles with Full Metadata”
  3. Click to include column headers
  4. Click “Export Holdings”
  5. That will give you a list of all the titles you’ve purchased on your ebrary site

Titles that have been upgraded from SUPO to MUPO show the full transactional data.  That is, there is a separate line for each of the following:

  • The initial purchase of the SUPO copy
  • The credit of the SUPO copy, which is listed as a negative number in both the Purchase Quantity and Purchase Price columns
  • The purchase of the MUPO copy