ebrary Support Center

To return a downloaded e-book, or remove an expired downloaded e-book from your listing

Ebrary documents downloaded with Adobe Digital Editions automatically expire at the end of the loan period and are rendered unusable at that time.

You don’t need to return ebrary downloaded e-books, but since you can only have ten ebrary documents downloaded as e-books at a time, you might want to return an e-book early so you can download others.  And returning a single-user downloaded e-book will make it once again available to others on your ebrary site.

To return an e-book early:

1. Open Adobe Digital Editions
2. Right-click on the title you wish to return early
3. Select “Return Borrowed Item”
4. Click “OK”

Note, returns may take up to an hour to be recognized on your ebrary site.

To removed an expired e-book from your list:

1. Open Adobe Digital Editions
2. Right-click on the title that is expired and you want to remove from your listing
3. Select “Remove from Library”
4. Click “OK”

Publishers that don’t allow full-document downloading

The following list of publishers do NOT allow full-document downloading of any of their documents. If a document is published by one of these publishers, you won’t be able to full-document download it.

• Byron Hoyt
• Cambridge University Press
• Duke University Press
• Dun & Bradstreet
• ExecuGo
• Global ePress
• Informa Healthcare
• Irwin Law
• MIT Press
• New York University Press
• Now Publishers
• Princeton University Press
• ProQuest (specifically Business Dissertations & Theses)
• University of Chicago Press
• University of Minnesota Press
• University of North Carolina Press

Viewing an ebrary document on a Kindle Fire

Viewing an ebrary book on a Kindle Fire is possible although it requires some extra steps due to Amazon’s proprietary software. Please follow these instructions.

Adobe Digital Editions  is not available on mobile devices, and a third-party e-reader is required  to view ebrary ebooks.

Kindle Setup (one-time event) :

1. Installing e-reader:
   1. You first need to “Allow installation of Applications From Unknown Sources”. Go to Settings\Device and turn this feature on.
   2. Install Aldiko reader. Access this link on your Kindle Fire (sent via email or by accessing this article from your Kindle Fire web browser):  http://aldiko.zendesk.com/entries/402881-download-the-latest-version-of-the-aldiko-book-reader-application
   3. After it is downloaded, tap the notification bar at the top of your Kindle’s screen and select the file you just downloaded to install it.
   4. Verify the installation by opening up Aldiko from your Kindle Fire.

Computer setup (one-time event):

1. Create an Adobe ID if you don’t already have one.  Go to this link from your computer https://www.adobe.com/cfusion/membership/index.cfm?nf=1&loc=en_us&nl=1
   If this link does not work, go to Adobe.com, Select Sign In, and Create an Account.
2. Install Adobe Digital Editions on your computer through this link  http://www.adobe.com/products/digitaleditions . You should be prompted to enter your Adobe ID. This is the account you just created. If for some reason you are not prompted, you can still Authorize Adobe Digital Editions with your account later.

Download your ebook to the Kindle Fire:

1. From your computer, download the ebrary book you wish to view on yourKindle Fire. You should see a .acsm file being downloaded in your browser window. If not, verify it is a title that can be downloaded at:
   http://support.ebrary.com/kb/publishers-prohibit-downloading/
2. Open Adobe Digital Editions on your computer to actually download the book(s).
3. Attach your Kindle Fire to your computer via USB cable. Your Kindle should say “You can now transfer files from your computer to Kindle.” If it does not, unplug and plug back in. (Note: not all USB cables are created equal, so if your Operating System does not recognize the device, try a different cable).
4. Give it a minute or so and you will see a KINDLE device in the bottom left pane of the ADE interface.
5. You will be asked to authorize your Kindle. Please do so or else the books will not open.
6. Drag and drop your book from Adobe Digital Editions Library to your Kindle.
7. Unplug your Kindle.
8. Open the Aldiko app on your Kindle: you will see the downloaded book(s) listed.

Download restrictions for consortia sites

There are no special restrictions for image-PDF downloading on consortia sites.

There are no special restrictions for full-document downloading multi-user titles on consortia sites.

There ARE special restrictions for full-document downloading single-user-only titles on consortia sites (even if several single-user-only copies of the same book have been purchased):

• Full-document downloading of single-user-only titles is not allowed on parent-of-consortia sites.
• If a single-user-only book is on a parent-of-consortia site, then the book cannot be full-document downloaded on any of its child-of-consortia sites.
• The only single-user-only books that are not restricted against full-document downloading on a child-of-consortia site are books that are on the child-of-consortia site and are NOT on the parent-of-consortia site.

To authorize a NOOK device for download

If you’re having trouble authorizing your NOOK device with ADE, read on:

1. Plug the device in to the computer via USB.

2. Open Adobe Digital Editions (ADE).

• You should be prompted immediately to Authorize the Device with your Adobe ID.
• If you are not prompted, but see the “MyNOOK” device in the left side under “Bookshelves” , use the following keyboard commands to deauthorize it:

CTRL + SHIFT + E (Windows)

CMD + SHIFT + E (Mac)

• Select the device you wish to deauthorize and then click OK.

3. Unplug your NOOK and then plug it back it in. The Device Setup Assistant should start up again and give you the option to Authorize your Device.

After you authorize it, you should be able to drag and drop books from your ADE library to the Nook.