Tracking user-turnaways from single-user books

Many of ebrary’s most popular books from some of our most prominent publishers are only available as single-user, whereby access is limited to one patron per copy of the book (either online or offline).  If a second patron tries to access a book that’s already in use, the Detail Page will display “Sorry this ebook is already in use”.

To address this, ebrary allows admins in the Academic Market the option of being notified of occurrences of turnaways, as well as auto-upgrading options.

Once an ebrary site is enabled for turnaway notification, the Admin librarian will see a TURNAWAYS tab in the Admin module, where they can specify the email contact to whom notifications should be sent.

These notifications occur once daily (frequency not yet adjustable) and include:

  • All titles that experienced turnaways that day, as well as the number of turnaways
    • Note that currently the turnaway numbers in these emails include all attempts to access a book that’s already in use – even the multi-clicks of an impatient user are counted.  This report will soon be updated to count only one turnaway per book, per user session.
    • Admins also have the option of running a Counter Book Report 3 for turnaways to show a more useful count of turnaways:  one turnaway per book, per user session.
      • Report data is available for dates as recent as the previous day
  • A link to view purchase options:  outright purchase of an additional single-user copy, upgrade to a multiple-user license, or initiation of a short-term loan of an additional copy of the book.

If you would like to take advantage of this feature and/or are unsure whether your site is properly configured, contact ebrary Technical Support.


Navigation tips

Jump to a section or chapter using the live links in Table of Contents

  • It’s located in the panel to the left of the book’s text
  • You can close the panel by clicking at the top right of the panel

Jump to a chapter or page using the live links generated by searching for text

  • To search for text within the book use  >more info

Scroll vertically through the book using:

  • Scroll bar to the right of the text
  • Scroll wheel on your mouse (if it has one)
  • Arrow keys on your keyboard
    • Important: you need to click on a page once first!
    • Firefox does not support this, sorry

Page through the book using the triangle arrow buttons above the text


Getting started… searching in ebrary

To search for books currently available on your ebrary site, go to your ebrary site then:

To list all titles:

  • Leave the simple search box empty
  • Click the “Search” button

To search Text and Key Fields for a word or multiple words:

  • Type them in the simple search box
  • Click the “Search” button

To search on specific criteria:

  • Click “Advanced” next to the “Search” button
  • To the right of “Search in” use the drop-down menu to set the field to search in, for example:

Title refers to the exact words in the title (ebrary searching is literal,
if the title is “Dogs” and you search for “Dog” it won’t be a match)
Doc ID is the unique ID number that ebrary assigns to each book (it is always shown as part of the URL to a specific ebrary book)
Publication year is the publishing date for the particular ebook version ebrary offers (often different from the original print publication date)
LC Call Number is the official Library of Congress number for a particular subject area.  The following link gives the basics of LC Call number ranges:

  • In the field to the right of “for“, fill in the specific data to search for

For advanced options, see:

  • To add additional search lines, click the “+” button
  • To remove search lines, click the “” button
  • Once your search is set, click the “Search” button below the search criteria

To sort search results by Relevance, Title, Contributor (first author), Publisher, or Date, click the links at the right

To display Short, Medium, or Long view of data about the books in your search results, click the links at the right

Important note about ebrary’s search engine:

Searches are exact searches on entire words – no partial-word searching:

–  Searching for dog will not find dogs

Good news:  ebrary search is accent insensitive, which means you do not have to enter accent marks or other diacritics to find, for example, titles or authors with accented words or names.


QuickView: To determine what kind of access you have to a particular book

To determine whether you have subscription or perpetual (“purchased”) access to a book:

  1. Go to your ebrary site
  2. Click the “Advanced” link at the top next to the Search field
  3. Select from the drop-down menu “Collection“, then select from the drop-down menu to the right either your site’s subscription collection (such as “Academic Complete”) or “Purchased Titles”
  4. Add another search line and search for the particular title

Important!  If a title is only available on your site in a subscription collection and you want to use it for a class or other purpose that requires the book won’t go away, it is recommended that your ebrary admins purchase the title as perpetual access.

Limited-user Title” will display in toolbar for book available on your site as:

  • Purchased one SUPO license
  • Purchased more than one SUPO licenses for the same book
  • Purchased 3USER license
  • PDA-discoverable (regardless whether PDA account is SUPO- or MUPO-preferred-purchase)
    • Prior to being triggered, can be viewed by unlimited # of users
    • But it’s a transitional state, so designated as limited-user
  • Loan
    • During loan period, can be viewed by unlimited # of users
    • But it’s a transitional state, so designated as limited-user

Unlimited-user Title” will display in toolbar for book available on your site as:

  • In a subscription collection
  • Purchased as MUPO license

Preview Title” will display in the toolbar for a book that:

  • Is not available on your ebrary site

To create a personal ebrary account

1. Go to your ebrary site

  • Don’t know the URL for your ebrary site? Check your library’s website.

2. Click the “Sign In” link at the top right

  • If a window appears stating “You will be redirected to your institution’s Sign In page”, then your site uses a custom login – contact your librarian!

3. Click the “Create Account” button to lower left.

4. Follow the prompts to set up your account

  • Your email address will be your username
  • Special character restrictions:
    • Email / username
      • Alpha-numeric:  A-Z,  a-z,  0-9
        • Capitalization: it won’t affect your ability to sign in, but if you try to later reset your username or password, you’ll need to use exactly the same capitalization.
      • Also okay:  ‘   .   –   @   _
      • Not: spaces, other special characters, or diacritics such as é
    • Password
      • Minimum 8 characters
      • Alpha-numeric okay:  A-Z,  a-z,  0-9
        • As always with passwords, capitalization matters!
      • Also okay:  ~  @  #  ^  $  &  *  (  )  –  _  +  =  {  }  |  ,  .  ?  [  ]
      • Not: spaces, other special characters, or diacritics such as é

5. Near the bottom, you will need to click to agree to Terms of Service

6. Click the “Create Account” button.