To clear your browser’s cache

For info about your browser, paste this URL into your browser:

http://www.thismachine.info

To clear your browser’s cache (which is always a good idea if you’re experiencing unexpected behavior):

– For Internet Explorer:

1. Under the “Tools” menu

2. Select “Internet Options”

3. Under the “Browsing history” heading

4. Click the “Delete…” button

5. In the menu that pops up, select the check-boxes for at least first six items

6. Click the “Delete” button

7. Then click the “OK” button

8. Close all your browser windows and reopen

Or see: http://support.microsoft.com/kb/260897

– For Mozilla Firefox:

1. Under the “Tools” menu

2. Select “Clear Recent History…”

3. In the menu that pops up, select the check-boxes of all six items

4. Click the “Clear Now” button

5. Close all your browser windows and reopen

Or see: http://support.mozilla.org/en-US/kb/clear-cache-delete-temporary-files-fix-issues

– For Google Chrome:

1. Under the wrench-looking menu

2. Select “Tools” then “Clear browsing data…”

3. In the menu that pops up, select the check-boxes of all six items

4. In the “Clear data from this period” leave it as “Everything”

5. Click the “Clear browsing data” button

6. Close all your browser windows and reopen

Or see: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

Admins: To export a collection, or the results of a search on a collection

You cannot directly export from “View Collection” or “Search Collection” results. However, once you have done “Search Collection” (using a blank search to get all titles in the collection, or with your desired search criteria) and have run the search, simply click on the “SEARCH” tab at the top (without doing anything else), and then you have access to the “Export Search Results” button.

To export a list of titles in a profile collection that are, for example, over $250:

1. Go to the “Admin” tab, then “PROFILE” tab

2. Click the “View Collection” link for the desired collection

3. Click the “Search Collection” button

4. Set the search criteria to (for example) List Price = 250.01 to 99999
Don’t use more than about six digits of 9′s or the search won’t work
(or you can do a blank search to get all titles in the collection)

5. Click the “Search” button below the search criteria

6. Your desired search results should now be listed

7. Without doing anything else, click the “SEARCH” tab at the top

8. You should now see your same search results

9. Click the “Export Search Results” button near the top right

QuickView: If you get a “preview only” message

If while viewing a book, you encounter a “preview” alert after turning several pages, there are a 3 possibilities:

1. If the alert starts with: “You are on a preview site…”

  • Then you are on one of ebrary’s preview-only sites, such as:
    http://site.ebrary.com/lib/alltitles
    http://site.ebrary.com/lib/librarytitles
  • Anyone can access these preview-only sites, and they show the full range of titles offered by ebrary.  However, you can only see a page of two of the actual content of books on these sites.
  • If you had meant to instead be on your school or company ebrary site, double-check the URL and re-enter it.  Sometimes if you try to use a link to a book your ebrary site doesn’t have, you’ll be bumped to a preview site.

2. If the alert starts with: “This is a preview of this title…”

  • Then it’s a book that’s not available on your ebrary site
    • You’re shown a preview-only copy only if it’s available through ebrary and you’re signed in to your personal ebrary account
  • When you are viewing a book that’s not available on your ebrary site, “Preview Access” will show in the tool bar:

3. If the alert starts with: “You are currently in preview mode

  • Then it’s a single-user book that’s already in use by someone else
    • If you click OK, you’ll be given options such as queuing for the book or perhaps you’ll be given full access to the title

ebrary cannot include audio disks or DVDs that come with print versions of the book

Unfortunately, physical add-ons included with the print version of a book (media, disks, cd-roms, DVDs) are not available with eBook versions and so are not available on ebrary.

ebrary works on devices such as smart phones and tablets

ebrary books can be read online on nearly any device that runs a browser – this includes smart phones, tablets, etc.

You can also use Bluefire on your devices to read books you’ve full-document downloaded to the device – and this reading can be done offline, without internet access.