Supported operating systems and browser versions

ebrary’s reader requires recent versions of operating systems and browsers as follows:

Supported operating systems:

  • Windows:  7, 8, 8.1
  • Windows 10 is currently certified for the ebrary Reader only (August 2016).  Other features such as search, bookshelf and admin tools have not yet been certified for Windows 10.
  • OS X:  10.8 (Mountain Lion) and 10.9 (Mavericks)

Note that Windows RT is not supported.

Supported browsers: The browser versions we support parallel the frequency with which the browsers auto-update.

  • Chrome:  latest version
  • FireFox:  latest two versions
  • Safari:  latest two versions
    • For Safari, “Private Browsing” does not work when using proxied links
  • Internet Explorer:  versions 9, 10 and 11 only. Note that  the “Allow font downloads” policy setting in Internet Explorer needs to be enabled for correctly displaying some navigation  icons.
    • For IE 9, make sure compatibility mode is turned off
    • IE 8 is not supported with the new reader as its underlying architecture is limiting when it comes to applying modern UX web designs and coding techniques.

Note that browser add-ons/extensions that alter or add a suffix to ebrary URLs do not work with ebrary.

  • Example:  “Dragon NaturallySpeaking” browser extension

Certified on devices down to tablet size

ebrary’s new reader is certified down to devices as small as tablets (not phones).

Only the Detail Page is optimized down to phone-sized devices, so that an overview of the book can be obtained, and the user can download from there for offline use in Bluefire.

If in a pinch, you do try to read online on a small device, close the left side panel to make the content of the book more accessible.

Also, consider viewing your device horizontally to maximize readability.


Does my ebrary site use QuickView or the new reader?

ebrary sites are being migrated from QuickView to the new ebrary reader through early 2015.  When your ebrary site is migrated, you’ll simply have an improved reading experience.

To determine which reader your ebrary site is using, look at the menu bar at the top of your screen:

  • Your ebrary site uses the new reader if you see
  • Your ebrary site uses QuickView reader  if you see


Print, Print-to-PDF, Page-range Download, Chapter Download

To save a page-range of a book as a PDF file, click   “Print to PDF”

  • If printing-to-PDF more than the current page, determine page numbers by viewing the page, and noting the page number at the top right.
    • See below for tips if the page numbers seem off.
  • It is okay to use page numbers like iii, iv, xi, etc. as applicable.
  • For print limits, see  >more info

 To save a chapter of a book as a PDF file, click   “Chapter Download”

  • If the chapter is longer than the number of pages you can print, it will not print-to-PDF the chapter.  You’ll need to instead print-to-PDF a page range within your limit.
  • If the book has sections or parts, in addition to chapters, the system will attempt to print the entire section or part.  In this case, the number of pages will likely exceed your limit, so you’ll need to enter the page range instead.
  • For print limits, see  >more info

“Print to PDF” and “Chapter Download” take you to the same dialog box, the difference is which radio button is selected on entry:  current page or chapter.

You can read or print the PDF file anytime – it doesn’t expire.

  • If you’re just trying to print, open the PDF file and print it.
  • Developer note:  We’ve found that students today print very little—the digital natives are very comfortable having documents online and are concerned with saving trees! Given this, our focus shifted to Print to PDF, knowing there is always the option, once the PDF is created, to send it to a printer.

If the page numbers seem off:

  • The intention is for the number indicated by the reader (in the top-right corner) to match the page number shown on the book’s page.  This is called “logical page numbering“.
    page numbers
  • The correct page numbers for some books cannot be correctly interpreted.
  • If correct page numbers can’t interpreted, “consecutive page numbers” are used instead, where the cover = page 1, the next page = page 2, etc.
    • If this is the case, indicate the desired page range by checking the start and end page, noting the number shown by the reader in the top-right corner.
      consecutive page numbering
  • If you encounter a book for which the reader does not show either:
    1) the same page number shown on the book’s page, or
    2) doesn’t use “consecutive page numbers” as described above,
    Then please report the book to


Download book for offline reading on your COMPUTER (or non-Android, non-iOS device)

I. Access your ebrary site via a browser as usual

– For authorized access to your ebrary site, you will need to either:

– Use an authenticated campus Wi-Fi

– Or, if your site uses Single Sign On (SSO), sign in as usual

– Or, if your site uses proxied links, use a proxied link

Optionally, go to your library website, look for ebrary (perhaps under “Databases”), click the link to ebrary

II. Sign in to your personal ebrary account (if not auto-signed-in)

– Or, if you haven’t yet created one, see >more info

III. Search in ebrary for the document you want to download

IV. Click the “Download” button

1. You will be asked what kind of device you are using

Select Laptop/Desktop

If you select “my own computer“:

– You will be shown a link to create an Adobe ID in case you want to use the downloaded book on multiple devices.

– In the final step, the downloaded file will be opened in Adobe Digital Editions – you won’t be asked whether you want to just save the .acsm file instead.

If you select “public computer“:

– You won’t be shown the link to create an Abode ID

– In the final step, you will be asked whether you want to open the “.acsm” file in Adobe Digital Editions, or save it.  If you save the “.acsm” file without opening it, you can copy/send it to a different computer and open it there.

2. You will be prompted to download Adobe Digital Editions first, if you haven’t already.

3. One final click to download the book


For non-Android, non-iOS devices (e.g., Windows phone or Surface tablet), select “Laptop/Desktop” as your device, then use an Adobe-DRM-compatible reader app available on that platform (e.g. DL Reader).

If a book cannot be downloaded, it might be that:

  • Book is provided as a loan – loaned books cannot be full downloaded
  • Publisher doesn’t allow full downloads, check:  >more info
  • It’s a limited-user book and no more downloads allowed for the book
  • User has the max 10 books downloaded.  Return books:  >more info

Important note!  Notes made in downloaded files are not retained after the download expires or is returned.

  • Adobe Digital Editions and Bluefire treat each download of the same book as a brand-new download, completely separate from any previous downloads of that book.


Developer Notes:

The first time you download a book on a given device, the system will guide you through three simple steps. At each of the 3 steps the guided flow reminds you what you have done and what the remaining steps are.

For subsequent uses from the same device, only one step is needed.